I’ve just come back from the local chemist and I’m a little less than impressed with the service in there. I’m sure it’s not the same everywhere, but I always seem to pick the worst ones.
All I needed was some something to relieve the pain from some rather nasty mosquito bites that I acquired. I had a fair number of them and they itched like hell. Now I know that this isn’t the sort of thing you go to the doctor with and there’s nothing worse than a hypochondriac, so this is why I thought it would be a good idea to go down to the local chemist and ask for advice. It’s not rocket science and I would have thought that they would probably know what works and what doesn’t.
Not the case though, instead of a helpful and fairly knowledgeable assistant, I was faced with someone that clearly would have been better suited to a job behind some supermarket checkout. I didn’t need highly trained expert advice and I wasn’t expecting to talk to someone with a medical background. I thought I could at least count on the fact that they would know a little bit about the products they were selling though and be able to offer some basic advice.
I felt I was just an inconvenience to her …
This woman clearly didn’t give a damn whether or not I got what I required and I felt as if I was just an inconvenience to her. When I enquired about what was good to treat the bites and which works best, I was just pointed at an array of products all claiming to do the same thing. No advice, no suggestions, just pick something and off you go.
I think at the very least counter staff in a chemist shop should be trained and given some basic knowledge of the products they have on sale. A little guidance and at the very least good interpersonal skills would go a long way.
And another thing, why is it the only person who can make up a prescription goes off to lunch between twelve and two? It’s almost like they know that is the only time you can get out of work.