I bought a Ford Focus 1.8TDCi brand new in April 2003 it has now done 22,000 miles with a full Ford service history. However, on the 14th of May 2007 the car began to have quite pronounced problems starting from cold.
The RAC took my car to a Ford Dealer I didn’t get it back until 19 June 2007 (yes it took them just over a month to get it to start and then they had to ‘test’ it, so they had it almost 5 weeks in total!).
The total bill for the work came to 1919.22 during which they fitted a new battery, PCM module, fuel injection pump, crankshaft sensor etc. You could have knocked me down with a feather at this point.
Starting problems, dealer blames Ford diagnostics
When I queried the bill they said Ford told us to fit these parts due to readings off the diagnostics on the fault code reader. On the 27th of June and only a week after I got it back, I had exactly the same starting problems, i.e. after a short run from cold, switched off engine which then just refused to start again.
I feel that I have been ripped off and the Dealer blames Ford diagnostics, meanwhile Ford says that it is down to the dealer. Is this just a big game to Ford and am I just caught in the middle?
Can anyone tell me what to do here and does anyone know exactly what causes starting problems on the Ford Focus? I’m at a loss with this because it would seem that FORD themselves and their experts do not have a clue, so any ideas would be greatly appreciated.