I joined Fitness First and was told that my gym membership would be for a minimum of 3 months. At the time I was advised that to cancel, I had to give at least one month’s notice.
Well I tried to go to the gym regularly, but in the end had to give up. I just do not have the required levels of motivation and I have in fact lost more weight since just by running round the block!
Anyway, I posted a letter dated January 6th and I also sent them a copy of the letter on the same day as an email attachment. I’ve just received a letter from Fitness First today (February 16th) querying the cancellation of my direct debit mandate because my membership is ‘still active’.
I telephoned Fitness First and was told that – contrary to what I was told verbally when signing up, the actual notice period required was a